Human Resources Department

About the HR Department

Our Human Resource Philosophy


The Human Resource division aspires to inspire all WSU employees and stakeholders to realise their full potential through delivering a world-class human resource experience that promotes high performance, efficiency, transformation and commitment.

Mission statement

  • To foster and support a culture of one WSU Institution, which attracts and retains quality staff whose contributions and discoveries advance the strategic objectives of WSU.
  • To achieve excellence in customer service delivery by being proactive, responsive, consistent, and transformational.
  • HR continuously engage in innovative and compassionate practices that promote excellence in people by delivering innovative HR programmes and strategies.

Value Proposition

Our HR value proposition entails a total turnaround strategy for the Human Resource Department at WSU.

The strategic planning is geared for implementation from 2017 until 2025. This is a total rebranding of HR functions and focuses on a unified WSU.

Purpose per Section



Employee Relations

The main purpose is to develop and maintain effective and constructive employee relations.

HR Client Services

To ensure an efficient HR Client Services function aimed at organisational effectiveness.

HR Management Information & Systems, Payroll and Registry

To provide business, application and technical expertise to fully support the HR system implementation at WSU.

To provide leadership and direction in the use of additional technologies to support HR processes.

To continually seek ways to improve and enhance efficiencies in HR process and management reporting.

To support and manage the payroll process including legislative compliance and risk management.

To ensure the efficient and effective storage of documents including filing, archiving and electronic scanning.

Remuneration benefits & rewards

To attract and retain the right people for the fulfilment of WSU’s mission and goals, through a visible WSU employee value proposition.

To provide appointments and benefits administrative support including legislative compliance and risk management.

To strive towards wellbeing at an organisational, interpersonal and individual level, resulting in productive and fulfilled employees by mitigating risk in a caring organisation.

HR Organisational Development

To design and deliver processes and programmes, aligned to the WSU strategy, for implementation in faculties and departments. This includes building leadership and employer capabilities, enhancing performance and effectiveness, strategy development and the facilitation of change management initiatives.

Staff Development

To plan, develop, design, co-ordinate, implement and facilitate people development initiatives at WSU, and to satisfy the requirements of the skills development legislation.

Organisational Design

To assist in creating job and position structures, position descriptions, position grading and competency frameworks for all levels of work within the university.

Staff Recruitment Office

To recruit and select the best people in order to achieve the institution's goals.