Faculty of Science, Engineering & Technology
- Message from the Dean
- About the Faculty of Science, Engineering & Technology
- Departments & Programmes
- Department of Informatics & Mathematical Sciences
- Department of Applied Sciences
- Department of Built Environment
- Department of Civil Engineering
- Department of Electrical Engineering
- Department of Mechanical Engineering
- Department of Information Technology
- Qualifications Offered
- Diploma: Information and Communications Technology in Applications Development
- Diploma: Information and Communications Technology in Business Analysis
- Diploma: Information and Communications Technology in Communication Networks
- Advanced Diploma: Information and Communications Technology in Applications Development
- Advanced Diploma: Information and Communications Technology in Communication Networks
- Short Learning Programmes (SLPs)
- Academy Affiliations
- Departmental Staff
- Qualifications Offered
- Department of Visual Arts
Diploma: Information and Communications Technology in Support Services
Also applies to the Extended Programme
Offering Type: Full-Time
Delivery Site: Potsdam
Duration: 3 years; 4 years (Extended Programme)
Purpose
The purpose of this diploma is to provide a professional and vocational qualification for the ICT industry, combining theory and practical exposure to enable a graduate (diplomate) to identify and design reliable and cost-effective ICT solutions for various end-users and their needs, maintain ICT equipment, manage information centres and provide effective ICT support services to an organisation.
Career Opportunities
Computer hardware technicians/maintenance specialist, developer, Computer operators, database developers, support specialist/help desks with numerous entrepreneurial opportunities.
Exit Level Outcomes
The qualifying learner should have the ability to:
- Communicate effectively with all role players related to the ICT field the learner will operate in.
- Troubleshoot and Maintain Computer devices used by end-users.
- Support end-users in the use of existing standardised company software packages.
- Manage ICT service centres in alignment with ICT policy.
- Support and Manage IT infrastructure and services within prescribed best practices and standards.
- Apply current technical concepts and practices in the ICT industry.
- Demonstrate an understanding of security concepts applicable to the ICT industry in general.
- Demonstrate the ability to provide support services.
Admission Requirements
- NSC: Endorsement: Bachelor/Diploma. English - 4 (50-59%), Mathematics - 3 (40-49%) OR Mathematical Literacy - 5 (60-69%)
- SC: Endorsement: Full exemption/School-leaving. English First language HG-E or SG-D OR English Second language HG-D or SG-C, Mathematics HG-E or SG-D
- NCV(4): Endorsement: Bachelor/Diploma. English -50%, Life Orientation – 50%, Mathematics – 50 % OR Mathematics Literacy – 60% plus 60% for any of the three subjects - Systems Analysis and Design, Data Communication and Networking, Computer Programming, Physical Science.
- In addition to the above criteria, the Department may require the candidate to appear for a selection test and/or apply selection and ranking criteria.