ICT

Enabling a Connected University

The Information and Communication Technology (ICT) Directorate at Walter Sisulu University provides the digital infrastructure, enterprise systems, technical support and governance capabilities that enable the University to deliver its core academic and administrative functions.

The Directorate supports teaching and learning, research, student services, institutional administration and community engagement through reliable, secure and integrated technology solutions across the University's campuses.

Our focus is on delivering responsive ICT services, strengthening institutional systems, protecting digital resources and developing sustainable technology solutions that support the University's strategic objectives.

Our mandate

The ICT Directorate coordinates and delivers technology services that enable an efficient, connected and secure university environment. This includes managing ICT service delivery, maintaining infrastructure and networks, developing and supporting enterprise applications, strengthening cybersecurity and governance, and coordinating ICT projects.

Through collaboration with faculties, departments, students and university management, the Directorate seeks to ensure that technology investments deliver measurable institutional value.

Directorate leadership

Mr Masomelele Ngini
Acting Director: Information and Communication Technology

The Acting Director provides leadership and strategic coordination for ICT service delivery, infrastructure, enterprise systems, software development, information security, governance and ICT projects.

The Directorate works collaboratively with university stakeholders to align technology services and initiatives with institutional priorities and the needs of the WSU community.

Select a section to read its responsibilities.

Our operational sections

Service Management

Support, incidents, requests and service delivery.

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Infrastructure and Networks

Connectivity, infrastructure, servers and platforms across all campuses.

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Enterprise Applications and Software Development

Business systems, integrations and custom applications.

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Security and Governance

Cybersecurity, risk, standards and ICT governance.

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ICT Projects

Planning, implementation and monitoring of ICT initiatives.

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Our commitment

The ICT Directorate is committed to supporting a connected, secure and digitally enabled Walter Sisulu University. Through effective service management, dependable infrastructure, integrated applications, responsible governance and coordinated project delivery, we aim to enhance the technology experience of every member of the university community.

Access ICT services

Students and staff can use the University's designated ICT support channels to report technical problems, request assistance and obtain guidance on available services.

Service Desk supervisor +27 (0) 43 708 5248
Logistics +27 (0) 47 703 8516
Mthatha +27 (0) 47 502 2989
Ibika +27 (0) 47 401 6399
College Street +27 (0) 43 702 9321